1. Our sub-processors
Each provider below receives personal data only for the task named here, and only as much as that task needs. We choose providers that protect data to a standard at least as high as ours.
| Provider | What they do for us | Data involved | Location |
|---|---|---|---|
| Google (Google Analytics) | Website statistics, only where you allow them | Pages viewed, device and browser, approximate location, masked page addresses | European Union, United States |
| Cloudflare | Network protection, bot checks on our forms, fast delivery of our pages | IP address, browser details, the result of the bot check | Global network, United States |
| Shinriju Hoster | Hosting of our servers and databases | Everything stored in SkinsFlow: accounts, payments, verification files | On request |
| CryptoPAYR | Crypto balance top-ups and crypto payouts | Amounts, payment references, wallet addresses | Cayman Islands |
| OpenAI | Automatic checks of identity documents during verification, always reviewed by our team | Document images, face images, proof of address, company documents | United States |
| Mailgun | Delivery of account, payment and newsletter emails | Email address, name, the content of the email | United States |
| Zoho | Business email and our support mailbox | Messages you send us and our replies | On request |
| Revolut | Bank payouts | Recipient name, bank details, amount, payment reference | On request |
| PayPal | PayPal payouts | PayPal email address, amount, payment reference | On request |
| Zen.com | Payment and payout services | Recipient name, account details, amount, payment reference | European Union |
| Discord | Internal alerts for our staff | Business or player name, amounts, references, support request subjects | United States |
Valve (Steam) is not on this list: trades and Steam sign-in run on Steam itself, under Steam's own terms and privacy policy.
2. Changes to this list
We tell business customers about changes in advance. When we add or replace a sub-processor, we email the owners of active businesses before the change takes effect. If you have a well-founded data protection reason to object, write to us and we will look for a solution together.
3. More information
How we use personal data is explained in our Privacy Policy. Business customers can read how we process data on their behalf in our Data Processing Agreement.
Questions about this document? Write to [email protected].
Other policies: Terms of Service · Privacy Policy · Cookie Policy · AML & KYC Policy · Acceptable Use Policy · Data Processing Agreement · Company details